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Channel Manager

Channel Manager is a system that enables hotels to centrally manage room distribution and pricing to various Online Travel Agents (OTAs) such as Booking.com, Expedia, Airbnb, and others.

🚀 Quick Start​

To start using Channel Manager, follow these steps:

  1. Setup Property & Room Types - Create property and define room types
  2. Configure Rate Plans - Setup rate plans and pricing strategies
  3. Connect OTA Channels - Connect with various OTAs
  4. Manage Inventory - Update availability and rates in real-time
  5. Monitor Bookings - Monitor and manage bookings from all channels

📋 Main Menu​

Core Management​

  • Properties - Manage property data and basic configuration
  • Room Types - Room type definition and management
  • Rate Plans - Rate plan setup and pricing rules
  • Inventory - Real-time availability and pricing management

Channel Operations​

  • Channels - OTA partners connection and management
  • Bookings - Reservation monitoring and management
  • Dashboard - Performance overview and analytics

🔗 Integration & API​

PMS Integration​

📊 Key Features​

✅ Multi-Channel Distribution​

Automatically distribute inventory to 50+ OTAs with one-time setup.

✅ Real-Time Synchronization​

Update availability and rates in real-time to all channels without delay.

✅ Centralized Management​

Manage all bookings and inventory from one centralized dashboard.

✅ PMS Integration​

Seamless integration with various Property Management Systems.

✅ Analytics & Reporting​

Analytics dashboard for performance monitoring and revenue optimization.

🎯 Best Practices​

  1. Setup Room Types Correctly - Ensure room type mapping is consistent with PMS
  2. Configure Strategic Rate Plans - Create flexible rate plans for various segments
  3. Monitor Inventory Real-Time - Always update availability to avoid overbooking
  4. Regular Channel Health Check - Check channel connection status regularly
  5. Backup & Recovery Plan - Prepare backup procedures for critical data

🆘 Support & Resources​

  • Login Tutorial - Access and authentication guide
  • Technical Support: support@cakramedia.com
  • Developer Resources: API documentation and sample code
  • Community Forum: Discussion with other users and sharing best practices

💡 Tip: Start by setting up property and room types first before connecting OTA channels. Make sure all master data is correct to facilitate mapping to OTA partners.

🔔 Important: Always test in staging environment before going live to production to ensure all integrations work properly.