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Guest Loan Item

Guest Loan Item is used to record information about the borrowing and returning of hotel property, as well as the completion of the loan process.

How to Add a Guest Loan Item​

  1. Select the Front Desk menu, then the Guest Loan Item submenu.
  2. Click the Insert button to add a new loan record.
  3. Select the item to be borrowed (items must be entered first in Tools > Configuration > Loan Item).
  4. Enter the quantity to be borrowed, ensuring availability.
  5. Select the folio number for the guest borrowing the item.
  6. Room No. and Guest Name will auto-fill if folio is selected.
  7. Enter the date of borrowing.
  8. Enter any remarks about the loan.
  9. Click Save to store the data.

Lost & Found

Lost & Found is used to record information about lost and found items, as well as the resolution process.

How to Add a Lost & Found Record​

  1. Select the Front Desk menu, then the Lost & Found submenu.
  2. Click the Insert button to add a new record.
  3. Select Type: Lost (for lost items) or Found (for found items).
  4. Enter the item, color, location, who lost/found it, value, and date.
  5. Click Save to finish.

How to Return or Claim a Lost Item​

  1. In the Lost & Found window, select the item to be returned or claimed.
  2. Right-click and choose Update.
  3. Fill in the return information: return date, returned by, owner, phone, and notes.
  4. Click Save to complete the process.

These features help hotels manage property loans and lost & found items efficiently, ensuring accountability and proper resolution.