Skip to main content

Lost & Found

Lost & Found is used to record information about lost and found items, as well as the resolution process.

How to Add a Lost & Found Record

  1. Select the Front Desk menu, then the Lost & Found submenu.
  2. Click the Insert button to add a new record.
  3. Select Type: Lost (for lost items) or Found (for found items).
  4. Enter the item, color, location, who lost/found it, value, and date.
  5. Click Save to finish.

How to Return or Claim a Lost Item

  1. In the Lost & Found window, select the item to be returned or claimed.
  2. Right-click and choose Update.
  3. Fill in the return information: return date, returned by, owner, phone, and notes.
  4. Click Save to complete the process.

If a lost item is found and returned to its owner, activate the Returned to Owner checkbox.

This feature helps hotels manage lost and found items efficiently, ensuring accountability and proper resolution.