Lost & Found
Lost & Found is used to record information about lost and found items, as well as the resolution process.
How to Add a Lost & Found Record
- Select the Front Desk menu, then the Lost & Found submenu.
- Click the Insert button to add a new record.
- Select Type: Lost (for lost items) or Found (for found items).
- Enter the item, color, location, who lost/found it, value, and date.
- Click Save to finish.
How to Return or Claim a Lost Item
- In the Lost & Found window, select the item to be returned or claimed.
- Right-click and choose Update.
- Fill in the return information: return date, returned by, owner, phone, and notes.
- Click Save to complete the process.
If a lost item is found and returned to its owner, activate the Returned to Owner checkbox.
This feature helps hotels manage lost and found items efficiently, ensuring accountability and proper resolution.