Competitor

Competitor is used to manage data about competitor hotels or businesses. This feature allows you to add, update, and delete competitor records, supporting market analysis and benchmarking.

How to Add a Competitor

1. In the Tools menu, click the Configuration submenu, select the Front Desk tab, then click the Competitor button to open the window.
2. Click the Insert button to add a new competitor. A new entry window will appear.
3. Enter the following data:
   • Code: Unique code for the competitor.
   • Name: Name of the competitor hotel or business.
   • Category: Select the competitor category.
   • Total Room: Enter the total number of rooms.
4. Click Save to store the new competitor, or Close to cancel.

How to Update a Competitor

1. In the Tools menu, click the Configuration submenu, select the Front Desk tab, then click the Competitor button.
2. Select the competitor you want to update, right-click, and choose the Update button.
3. Enter the new data as needed.
4. Click Save to apply the changes, or Close to cancel.

How to Delete a Competitor

1. In the Tools menu, click the Configuration submenu, select the Front Desk tab, then click the Competitor button.
2. Select the competitor you want to delete, right-click, and choose the Delete button.
3. A confirmation dialog will appear.
4. Click Yes to confirm deletion, or No to cancel.

Managing competitor data helps your organization track and analyze competitors for better strategic planning.